Discover what conversational intelligence is and why it’s important and explore the impact of good versus bad conversations on our brain. Put simply – conversations matter! We used to believe that conversations were simply about sharing information with each other. After studying the brain and how it works, we now understand that conversations help us […]

Bad conversations trigger our distrust network; good conversations trigger our trust network. These networks shape our conversation outcomes Is there such a thing as conversational intelligence? It could be that some leaders are naturally more adept at the art of conversation. It’s certainly true that we all could improve our ability to engage and influence […]